Position: Operations Specialist (Remote)

Company: Everlast Bathrooms LLC

Overview

Everlast Bathrooms is South Florida’s leading one-day bathroom remodeling company, specializing in beautiful grout-free, lifetime-warranty transformations. We are seeking a detail-oriented Operations Specialist to provide remote administrative and operational support to the Production Manager and production team. This role ensures that installation projects run smoothly, schedules stay on track, materials are ordered on time, and documentation is accurate. The ideal candidate is organized, proactive, and comfortable managing multiple projects through digital tools and clear communication.

Key Responsibilities

- Scheduling & Calendar Management: Maintain and update installation statuses in CRM (ImproveIt360/Salesforce).

- Material & Parts Ordering: Order all required materials and parts for upcoming projects from approved vendors. Track deliveries, verify order accuracy, and communicate any backorders or substitutions.

- Inspection Coordination: Help schedule and track required inspections with municipalities or cities as needed.

- Documentation & Reporting: Maintain accurate digital records of project details, completion photos, and job costs in CRM.

- Expense Tracking: Help track and reconcile project-related expenses in CRM and spreadsheets to ensure accurate job costing.

- Photo Management: Collect project photos from installers and organize them in shared drives. Publish selected before-and-after photos on the company website or internal folders on a recurring basis.

-  Vendor & Logistics Coordination: Communicate remotely with suppliers and warehouse teams to confirm delivery dates, track backorders, and report missing or damaged materials.

-  Accounting & Administrative Support: Assist in sending completed project documentation and related records to the accounting team and external partners on a monthly basis.

- Support the Production Manager: Serve as a backup for scheduling, installer coordination, and other operational tasks as assigned.

- General Support: Perform additional operational or administrative tasks as requested by the Production Manager or management team.

Qualifications

-  4+ years of experience in operations, project coordination, or administrative support (construction/remodeling experience a plus).

-  Strong organizational and multitasking skills with excellent attention to detail.

-  Proficiency with CRM and project management tools (Salesforce)

-  Advanced proficiency in excel spreadsheets and document organization.

-  Excellent written and verbal communication skills.

-  Bilingual (English/Spanish).

Personality Fit

-  Dependable and detail-oriented.

-  Process-driven and proactive problem solver.

-  Enjoys supporting teams and improving systems.

-  Thrives in a remote, fast-paced environment with clear expectations and accountability.

Schedule and Compensation

 - Monday-Friday 9 to 5 est

- Up to USD 1000 per month